Amazing Upfront Bonuses! Awesome Residuals for Life! Free Leads! No doubt you have seen these ads all over! Just look at The Green Sheet forum and you will see these ads for sure. Yes we've heard it all before. So what is the best agent ISO program these days?
Well as far as bonuses and residuals are concerned, it really is about the money. You don't want to work for free do you? And the feeling of making a sale and knowing you will get paid the next day, week, or two weeks makes you feel good. When your residuals climb higher and higher, you feel great!
Now let me ask you this: "How do you feel when you talk to the ISO or processor you work with?' Do you feel that you are getting the support you need? Do you get help with pricing quotes, equipment, your merchant's risk issues, continued training. Does your merchant account provider honor the rates and service fees you write on the application; or do they eventually try to bleed your merchant little by little? Do they make mistakes that affect your merchant deeply?
I know, I know. The money is great! I can't argue that. Roll around in it. But would you feel great if you made all the money in the world but had a nagging feeling that your customers were just not that happy with the service they were getting? Of course not. you would do something about it.
So here is what I recommend:
Start asking the right questions. Get everything the processor or ISO tells you in writing. This is so important that I cannot under emphasize it. Get it in writing! This way if people forget (and they do), you and your merchant will be protected. Read the merchant agreement carefully before you sell it. Make sure that you understand how your merchants are priced and billed. And make sure that the company you work with is interested in helping your merchant to be happy as well. Find a company that goes out of its way to communicate to you and the merchant.
Yes enjoy the money, but make sure that the service is there as well and you will have the best ISO agent program for sure. Your merchants will praise you and thank you for looking out for them as well.