“How do I know this is really what you’re going to charge me?” This common objection reveals an industry problem: the merchant doesn't fully trust the sales person. If questions persist, they may soon move on to another company, wooed by promises of better rates.
Enter Merchant Statement Analysis’ newest service: Merchant Auditing! The concept is simple and effective. The merchant’s current rates and fees are compared with those promised on their original application. The merchant can then see that your company is providing the rates promised, is honest, and transparent.
The benefits are well worth the low price point per merchant. Merchant retention is probably the most immediate result, as happy merchants stay put. In addition, the Auditing service can be up-sold, equaling more revenue to ISOs. This powerful sales tool is exactly what you have been looking for.